Privacy Policy

Last Updated: 14 July 2025

Bharath Super Mart ("we," "us," or "our") developed the BharathSuperMart app as a free service. This service is provided with the intention to be used as-is.

This page informs visitors about our policies regarding the collection, use, and disclosure of personal information for those using our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The information we collect is used to provide and improve the Service, and we do not share your information except as described in this policy.

1. Information We Collect and Use

We collect and process the following types of personal data to enhance your experience and provide a seamless service:

• Contact Information: Name, address, phone number, and email address.
• Order Information: Billing/shipping address, payment confirmation, etc.
• Account Information: Username, password, and security credentials.
• Shopping Information: Viewed and purchased items, loyalty points, etc.
• Customer Support Information: Messages and inquiries sent through the app.

2. Information We Collect about Your Usage

This includes:

• Device & Browser Info: Device type, OS, browser, timezone.
• Network & IP Data: IP address and connection logs.
• Interaction Data: Pages visited, clicks, time spent, etc.

We do not use browser cookies but may use alternative technologies to improve performance and experience.

3. Security

User data is stored in a secure AWS cloud environment using industry-standard encryption and infrastructure-level protection. While we take all reasonable steps to secure your data, no system is 100% secure, and we cannot guarantee absolute protection.

4. Complaints

If you have concerns about your data or experience any technical issues, you may contact us at:

• Email: gssmartcloud@gmail.com
• WhatsApp: +64 22 497 1034

5. Account Deletion

Users may request full deletion of their account and associated data through the “Close Account” feature. Upon verification, we will permanently delete all related data from our systems within 30 days.

6. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes. All updates will be posted here with the revised date. Significant updates will be communicated via the app.

7. Contact Us

Bharath Super Mart
Phone: +65 96615527
Email: gssmartcloud@gmail.com

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from anyone under 13. If you believe we have unknowingly collected such data, please contact us and we will delete it immediately.

9. Data Retention

We retain your information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Once no longer needed, your data will be securely deleted in accordance with our policies.

10. Data Sharing & Advertising

We do not share your personal data with third parties for marketing or advertising purposes. We do not use any advertising SDKs in our app. Your information is used only to deliver and improve our services.